We hear the term all the time, but do you really know a Scapegoat is?
According to Webster's dictionary, it is a person who is unfairly blamed for something that others have done.
In the IT world, the computer or server or software or <fill in the blank> is often blamed when something goes wrong for the user. The IT gets a call from that user and it generally means that the world has come to end. No one can work and nothing can get done.
I've been in that situation many many times. With this blog, i hope to have a place to write down the solutions that I find and help minimize down times on all of our systems.
For more information on scapesgoat, check Wikipedia. http://en.wikipedia.org/wiki/Scapegoat